Why was my card ‘rejected’ at a participating merchant?
Most likely, your purchase exceeded the amount available on the gift card. This can be remedied by asking the merchant to ring in your other form of payment (for the difference) before swiping the gift card.
Where can Copper Experience Gift Cards be purchased?
- On line: visitcoppermountain.com or click here (24 hours a day / 7 days a week)
- In Person: Copper Sports (7 days a week)
- Phone: 970-968-2318 ext 39811
- email: firstname.lastname@example.org
What payment type(s) are accepted?
- Online and on the phone: Visa, Discover, Master Card
- In person: Visa, Discover, Master Card
In what amounts can the gift cards be purchased?
The cards can be purchased in any denomination from $5 to $500.
Is there a limit to the number of gift cards that can be purchased?
No, there is no limit to the number of cards you can order. However, the online form will only allow one gift card order at a time. If you need to order more than one card you can either place multiple orders online or call our office at 970-968-2318 ext 39811.
Can the gift cards be purchased online?
Yes! Click here.
Is there a fee to purchase a gift card?
Yes, there is a $1.00 per card activation fee.
(There are shipping / handling charges if you would like the card mailed or over-nighted.)
Where is the gift card accepted?
The gift card is currently accepted at all businesses located in the villages at Copper Mountain.
Does the gift card ever expire?
Unless prohibited by law, a $3 maintenance fee will be deducted from your Card balance starting on the first day after a one-year period of inactivity. For Cards sold in states other than New York, activity means any actions resulting in an increase or decrease in the Card balance, other than the imposition of a fee, or an adjustment due to an error or reversal of a prior transaction . For Cards sold in New York, activity shall include balance inquiries and customer service activity made by you. For the Card transaction history, visit www.getmybalance.com or call 1.800.755.0085.
What if my card is lost/stolen?
Unless prohibited by law, if a replacement Card is issued for a lost, stolen or damaged card, prior to “valid thru” date, a $5.00 Replacement Card Fee may be assessed. The replacement fee, if any, will be deducted from the card balance, as long as there is a remaining balance of at least $10.00 on the card; otherwise, it will be paid by the cardholder at the time of replacement. For a complete list of terms and conditions, click here.
Can’t you just email it to me?
Copper Experience Gift Cards are physical cards that function similar to debit/credit cards. Merchants must swipe the card through their Point of Sale system in order to process the payment. Gift Cards must be mailed or picked up at the Camp Hale Outfitters location in Center Village – Burning Stones Plaza.